Legal
Terms of Service
These Terms of Service ("Terms") govern your access to and use of FunnelSplit (the "Service"), operated by [LEGAL ENTITY NAME], [registered address] ("FunnelSplit", "we", "us"). By creating an account or using the Service you agree to these Terms.
1. The Service
FunnelSplit provides hosted landing pages, split testing, forms, a contact database, and workflow automation. Features vary by plan as described on our pricing page. We may improve or modify the Service; we will not materially reduce the core functionality of a paid plan during a paid term without notice.
2. Accounts & workspaces
- You must provide a valid email address and keep your credentials secure. You are responsible for activity under your account.
- A workspace ("tenant") is controlled by its owner, who may invite members with roles. The owner is responsible for their members' use.
- You must be at least 16 years old and able to form a binding contract.
3. Your content and your visitors' data
- Your content stays yours. Pages, forms, media, and workflows you create remain your property. You grant us the rights needed to host and serve them.
- You are the controller of your contacts. Data your visitors submit through your pages and forms belongs to your workspace; we process it on your behalf (see the Privacy Policy).
- You are responsible for your pages' legality — including having a lawful basis to collect the data your forms request, honoring consent (double opt-in is available), and your own privacy notices.
4. Email sending
Workflow and campaign email is sent through your own email provider credentials (SMTP, Mailgun, SendGrid, or Postmark). You are responsible for compliance with anti-spam laws (CAN-SPAM, GDPR/ePrivacy, CASL and similar) and your provider's terms. We may disable an integration that fails repeatedly or generates abuse reports.
5. Acceptable use
You may not use the Service to: send unsolicited bulk email; host or promote illegal content, malware, or phishing; collect data from children under 16; infringe intellectual-property rights; publish deceptive "cloaked" content; probe or disrupt the Service or other tenants; or resell the Service without written permission. We may suspend workspaces that violate this section, with notice where practicable.
6. Plans, limits and billing
- Each plan has usage limits (pages, tests, contacts, events, storage, seats) published on the pricing page. Limits are enforced as hard caps with in-app notices — we do not bill overages and we do not delete data when limits are reached.
- Paid subscriptions renew automatically each billing period until cancelled. Cancellation takes effect at the end of the current period; no partial-period refunds except where required by law.
- When online checkout launches, payments will be processed by Paddle as merchant of record; Paddle's checkout terms apply to the transaction.
- Downgrading below current usage never deletes data; over-quota resources become read-only.
- Prices may change with at least 30 days' notice, effective at your next renewal.
7. Free plan
The Free plan is provided as-is, may display a "Made with FunnelSplit" badge on published pages, and may be reasonably limited to prevent abuse. Workspaces inactive for more than [12 months] may be deleted after email notice.
8. Availability & support
We target high availability but the Service is provided without an uptime SLA unless separately agreed. Nightly backups are maintained for disaster recovery; they are not a substitute for your own exports. Support channels and response targets vary by plan.
9. Intellectual property
The Service, including its software, design, and documentation, is owned by FunnelSplit and its licensors. These Terms grant no rights except the limited right to use the Service. Feedback you send may be used without obligation.
10. Termination
You may delete your workspace at any time. We may suspend or terminate for material breach of these Terms (including §5), with notice where practicable. After termination we retain workspace data for [30 days] for recovery, then delete it, except where retention is required by law.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. STATISTICAL OUTPUTS (INCLUDING WIN PROBABILITIES AND AUTOMATIC PROMOTIONS) ARE DECISION AIDS, NOT GUARANTEES OF BUSINESS RESULTS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE OR DATA. OUR AGGREGATE LIABILITY UNDER THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (OR US$100 FOR FREE PLANS). NOTHING LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
13. Changes to these Terms
We may update these Terms. Material changes will be announced by email or in-app at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
14. Governing law
These Terms are governed by the laws of [jurisdiction], excluding conflict-of-law rules. Courts of [venue] have exclusive jurisdiction, subject to any mandatory consumer protections of your residence.
15. Contact
[LEGAL ENTITY NAME] · [address] · support@funnelsplit.com